Introduction

Welcome to Stream Sight. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, and protection of your data.

Information We Collect

Personal Information

We may collect the following personal information from you:

• Name
• Email address
• Phone number
• Company name
• Job title
• Billing and shipping address
• Payment information

Usage Data

We may also collect information on how you access and use our website. This data may include:

• IP address
• Browser type and version
• Pages you visit
• Time and date of your visit
• Time spent on each page
• Other diagnostic data

How We Use Your Information

Providing and Improving Our Services

We use the information we collect to:

• Provide and maintain our services
• Process transactions and manage your orders
• Improve our website and services
• Personalise your experience

Communication

We may use your personal information to contact you with newsletters, marketing materials, and other information that may interest you. You can opt-out of receiving these communications at any time by following the unsubscribe link or instructions provided in the emails we send.

Legal Compliance

We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

Data Security

Security Measures

We take reasonable measures to protect your personal information from loss, theft, misuse, unauthorised access, disclosure, alteration, and destruction. These measures include:

• Encryption of data during transmission
• Secure storage of data
• Regular security audits

Third-Party Services

We may employ third-party companies and individuals to facilitate our services, provide services on our behalf, or perform website-related services. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Your Data Protection Rights

Access and Update

You have the right to access and update your personal information. If you believe any information we have on you is incorrect or incomplete, please contact us to correct or update it.

Erasure

You have the right to request the deletion of your personal information. If you wish to exercise this right, please contact us, and we will take reasonable steps to comply with your request in accordance with applicable laws.

Objection and Restriction

You have the right to object to our processing of your personal information or request that we restrict the processing of your personal information. Please contact us to exercise these rights.

Cookies and Tracking Technologies

Cookies

We use cookies and similar tracking technologies to track the activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

Types of Cookies We Use

• Essential Cookies: These cookies are necessary for the website to function properly.
• Analytical Cookies: These cookies help us understand how visitors interact with our website.
• Marketing Cookies: These cookies are used to deliver advertisements that are relevant to you.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: info@streamsight.co.uk
• By phone: 01743 623 220